IT Support Across South Wales. Contact Our Team Today

We’re based in Cardiff and support businesses right across South Wales, from Swansea and Bridgend through to Newport, Monmouthshire and the Valleys.

Most issues are resolved remotely within minutes. When something needs hands on it, our engineers travel out. We’ll always tell you honestly how long that takes for your location rather than implying we’re around the corner.

What We Cover

Managed IT Support

Unlimited remote support for your team, proactive monitoring, patching, and on-site help when it’s needed. We work either as your full IT department or alongside an existing internal team.

Cyber Security

Endpoint protection, email filtering, firewall management, multi-factor authentication and monitoring. We’re Cyber Essentials certified ourselves, and we support clients through certification.

Microsoft 365 and Cloud

Migration, licensing and day-to-day administration for Microsoft 365, including Teams, SharePoint and OneDrive, plus wider cloud services.

Desktop and Server Support

Workstations, laptops, physical and virtual servers, hardware procurement and replacement planning.

Networks and Connectivity

Network design and monitoring, business-grade connectivity including leased lines and full fibre, and Wi-Fi that actually reaches the whole building.

Backup and Disaster Recovery

Backups that are monitored and, more importantly, tested, with recovery plans built around how your business actually runs.

Where We Work

South Wales covers a lot of ground, and our approach reflects that. Cardiff, Newport, Barry and Penarth are close enough for straightforward same-day on-site visits. Swansea, Bridgend, Monmouthshire and the Valleys are further out, so we lean more heavily on remote support and plan on-site work rather than promising to appear instantly.

That’s a more useful thing to know than a list of town names.

Areas we regularly work in include Cardiff, Newport, Swansea, Bridgend, Barry, Penarth, the Vale of Glamorgan, Caerphilly, Pontypridd, Cwmbran, Chepstow and Monmouth.

Sectors We Work With

We support businesses across South Wales including accountancy practices, law firms, recruitment agencies, estate agents, hotels and hospitality, care homes, charities, retail, construction, manufacturing, architects and surveyors and startups.

Why Businesses Choose Us

• Trading since 1997, so we’ve seen a few technology cycles
• Cyber Essentials certified
• Fixed monthly pricing with no hidden extras
• Local engineers rather than an outsourced call centre
• Honest about response times rather than claiming to be everywhere at once

Useful Reading

• What actually happens when you switch IT provider
• How to tell whether your IT support is actually proactive
• The IT jobs small businesses forget until something breaks

Get in Touch

Whether you’re looking for full IT support or help with something specific, we’re happy to talk it through.

Contact us or call 0333 014 4544.