ComplaInts And Appeal Procedure

Custom Computer Services Wales Ltd (CCSW)
Priory House
Beignon Close
Ocean Way
CF24 5PB
In the rare event you have an issue with a domain or IT Service then please in the first instance create a support request emailing We will respond as soon as we can but sometimes it may take a little longer than we would like. We will however respond to you within 2 working days.

If for any reason you are unsatisfied with the response from our support team and wish to make a complaint, then please either email or call us on 0333 014 4544 and ask for the complaints team. We will look into your complaint and respond to it within 2 working days.