Small Business IT Support
Small Business IT Support in Cardiff & South Wales
A proper IT team for your small business, at a fixed monthly cost per user, from people who answer the phone.
Small businesses rely on their IT just as much as large ones, but rarely have anyone whose job it is to look after it. Our small business IT support gives you a proper IT team for a fixed monthly cost, so your staff can get on with their work and you can stop worrying about what might go wrong.
We provide IT support for small businesses across Cardiff, South Wales and the UK, from teams of two or three people to growing businesses of 50 or more. You get the same helpdesk, security and planning our larger clients have, sized and priced for a business your size.
Does This Sound Familiar?
Most of the small businesses we meet recognise at least two of these:
- There is no one whose job is IT, so it falls to whoever is "good with computers"
- Systems have grown a piece at a time, and nobody is quite sure how it all fits together
- Security relies on everyone being careful, rather than on proper protection
- Backups exist, probably, but nobody has checked they restore
- When something breaks, you lose an afternoon finding someone who can fix it
If several of these ring true, it's usually a sign you've outgrown doing IT yourself. Our guide to in-house vs outsourced IT explains the options.
Small Business IT Support Services
Everything a small business needs from its IT, from one local team:
A helpdesk your team can reach
Unlimited remote support by phone and email, from engineers who know your setup, plus on-site help when it is needed.
Microsoft 365, set up properly
Email, Teams, OneDrive and SharePoint configured securely, with new starters and leavers handled for you.
Security without the jargon
Antivirus, email filtering, multi-factor authentication and updates, managed and monitored rather than left to chance.
Backups that actually restore
Your data backed up off-site and tested, so a lost laptop or a ransomware attack does not become a lost business.
Phones and broadband too
Cloud phones and business broadband from the same team, so there is one number to call when anything stops working.
Someone to plan with
Straight advice on what to buy, what to replace and what to leave alone, so your IT budget goes where it matters.
Pricing that fits a small business
- A fixed monthly fee per user, so costs grow only as your team does
- No hidden extras or surprise invoices
- Managed support on an annual contract
- Ad-hoc support with no contract if you only need help now and then
See how our managed IT support works, or ask for a free quote.
Cyber Essentials, done for you
- For businesses with up to 9 employees
- Monthly vulnerability scanning and penetration testing
- Your Cyber Essentials certificate every year, assessment fee included
- £25,000 of cyber insurance for eligible businesses
Available alongside our managed support. Prices exclude VAT. Find out about CCSW Cyber Secure.
Why Small Businesses Choose CCSW
Supporting businesses since 1997. We've seen most problems before, and know how to fix them.
A real team who answer the phone. Not a call centre, and not a ticket that disappears.
Cyber Essentials certified. We hold the same standard we help our clients achieve.
Honest advice. We'll tell you when you don't need something, even if it costs us a sale.
Starting a new business? Our guide to setting up IT for a new business covers what you need on day one, and our page on IT support for startups explains how we help.
Small Business IT Support FAQs
How much does IT support cost for a small business?
Do we need managed IT support if we only have a few staff?
Can you help a new business set up its IT?
Is there a minimum contract?
Do you support small businesses outside Cardiff?
Find Out Where Your IT Stands
Book a free, no-obligation IT assessment. We'll look at your current setup and give you a straight answer on what's worth changing, and what isn't.
Book a free assessmentCall us: 0333 014 4544
