IT Support for Charities
IT Support for Charities and Not-for-Profits
Secure, affordable IT for charities across South Wales and the UK, from small community groups to national organisations.
Charities do a great deal with very little, and IT is often where that shows most. Laptops donated years ago, volunteers sharing logins, a Microsoft 365 setup nobody quite understands, and donor data that has to be protected on a budget that barely stretches. Our IT support for charities is built for exactly that reality.
We work with charities and not-for-profit organisations across Cardiff, South Wales and the UK, from small community groups to national organisations, helping you stay secure, make the most of nonprofit licensing, and spend less time on IT and more on your cause.
Microsoft 365 for Charities: What's Changed
For years, many charities relied on Microsoft's free grant of 10 Microsoft 365 Business Premium licences. Microsoft has retired that grant, and it is ending at each charity's renewal, so many organisations are finding their licences expiring now.
Eligible charities can still get up to 300 free Microsoft 365 Business Basic licences, but Basic only includes the web and mobile versions of Office, not the desktop apps or the device management in Business Premium. Business Premium and other plans are available at a discount of up to 75%. We help you:
- Work out which staff genuinely need Business Premium, and which can use free Business Basic
- Move users to the right licences before the old grant expires, so no data or email is lost
- Claim the nonprofit discounts you are entitled to, rather than paying commercial prices
- Get the most from SharePoint, Teams and OneDrive, whichever plan you are on
Our guide to Microsoft 365 licensing in plain English explains the plans, and our Microsoft 365 support covers setup and day-to-day management.
Protecting Donor, Beneficiary and Volunteer Data
Charities hold sensitive personal information, and are attractive targets precisely because security budgets are often thin. We protect your organisation with:
- Multi-factor authentication for staff and volunteers
- Email filtering that stops phishing and fake invoices before they reach your team
- Proper accounts for volunteers, closed promptly when they leave
- Encrypted laptops and phones, with remote wipe if one is lost
- Backups that are checked and tested, so donor records and documents can be recovered
- Practical security awareness for staff and volunteers
A serious data breach can also need reporting to the Charity Commission, as well as to the ICO, so prevention matters. Funders and commissioners increasingly ask for Cyber Essentials too, and CCSW Cyber Secure handles your certification every year.
Support for the Systems Charities Rely On
We look after the computers, network and cloud services your organisation runs on, and work with your software suppliers when something goes wrong, including:
Built for Volunteers, Hybrid Teams and Multiple Sites
Charity teams rarely sit in one office. Staff work from home, volunteers come and go, and services run from community venues, shops and outreach locations. We make sure everyone can work securely from wherever they are, with shared files in SharePoint or Google Drive, devices that are managed and protected, and cloud phones that work anywhere.
For larger and multi-site charities, we standardise systems across every location and centralise data securely, so your IT grows with your organisation rather than holding it back.
IT Support That Respects a Charity Budget
- Managed IT support for a fixed monthly fee per user, so costs are predictable and easy to budget and report on
- Ad-hoc support with no contract, for small charities that only need help occasionally
- Honest advice on what to spend money on, and what to leave alone
- Help using charity discount schemes for hardware and software
Weighing up whether to bring IT in-house? Our guide to in-house vs outsourced IT sets out the options honestly.
IT Support for Charities: FAQs
Can charities still get Microsoft 365 for free?
Do you support small charities run mainly by volunteers?
Do you support charities outside South Wales?
Ready to Strengthen Your Charity's IT?
Book a free, no-obligation IT assessment. We'll review your setup and your Microsoft 365 licensing, and give you a straight answer on what's worth changing.
Book a free assessmentCall us: 0333 014 4544
