Business Connectivity & Cloud Communications
Business Connectivity & Cloud Communications for Cardiff & South Wales
Your business deserves fast, reliable, and secure connectivity, and that’s exactly what we deliver across Cardiff, Newport, Bridgend, Swansea, and the wider South Wales region. From dedicated leased lines to ultrafast broadband, cloud phone solutions, and Microsoft Teams Phone systems, we keep organisations connected and performing at their best.
Whether you’re a growing SME or a multi-site organisation, our solutions are built to support cloud applications, hybrid working, VoIP, video conferencing, and mission-critical operations.
Leased Lines in Cardiff & South Wales
A leased line gives your business a dedicated, uncontended internet connection with symmetrical upload and download speeds, ideal for cloud services, VoIP, Teams calls, and high-volume data transfer.
Why businesses in South Wales choose our leased lines
- Dedicated 1:1 bandwidth, no sharing, no slowdowns
- Symmetrical speeds from 100 Mbps to 10 Gbps
- 99.99% uptime with enterprise-grade SLAs
- Low latency for voice, video, and real-time applications
- 4-hour fix targets for business continuity
Leased lines are perfect for businesses relying on cloud platforms, remote teams, large file transfers, or high-availability operations.
Business Broadband for Cardiff & South Wales
We provide fast, stable, and secure broadband solutions for SMEs, retail, hospitality, education, and professional services across the region.
Broadband options available locally
- FTTP (Full Fibre): gigabit-capable speeds for modern digital workplaces
- SOGEA: data-only broadband without a phone line
- Enhanced security: optional firewalls, VPNs, and content filtering
Designed for SMEs and remote teams, our broadband keeps your business online with stable performance and UK-based support. If your business also needs strong in-building coverage, see our high-performance Wi-Fi solutions.
Coverage varies by postcode, and we can check availability instantly.
Cloud Services for South Wales Businesses
Move your business to the cloud with secure, scalable, and fully managed solutions.
Cloud capabilities
- Microsoft 365 & Office 365 deployment and management
- Public & private cloud hosting
- Backup & disaster recovery
- Secure remote access
Cloud migration improves flexibility, reduces hardware costs, and supports hybrid working, ideal for businesses operating across Cardiff, Newport, Bridgend, and Swansea. For more on Microsoft 365 specifically, see our Microsoft 365 support page.
Cloud Phone Systems
Our cloud phone system gives businesses a powerful, cloud-based communication platform designed for flexibility, mobility, and reliability. It brings together voice, video, messaging, and collaboration tools in one easy-to-use system, helping teams stay connected whether they’re in the office, working remotely, or spread across multiple sites.
- Cloud-based phone system, no on-site hardware, automatic updates, and built-in resilience
- HD-quality VoIP calling for crystal-clear conversations
- Advanced call routing, including hunt groups, IVR menus, and time-of-day rules
- Call recording & analytics for compliance, training, and performance insights
- Unified communications with messaging, presence, and collaboration tools
- Microsoft Teams integration for seamless calling inside Teams
- Mobile & desktop apps so staff can work from anywhere
- CRM integration with click-to-dial and screen-pop functionality
- Scalable licensing, ideal for SMEs and multi-site organisations
- High uptime & business continuity with built-in redundancy
- Contact centre features, including wallboards, queue management, and agent reporting
- Voicemail-to-email for quick message retrieval
- Secure, encrypted communications
Microsoft Teams Phone Systems
Turn Microsoft Teams into a complete business phone system with Teams Calling and Direct Routing. For the full breakdown of features and setup, see our dedicated Microsoft Teams Phone page.
Teams Phone features
- Make & receive external calls directly in Teams
- Keep your existing business numbers
- Softphones, desk phones, and mobile apps
- Call recording, IVR, analytics, and voicemail
- PCI-compliant options for contact centres
Teams Phone integrates seamlessly with your cloud environment and supports modern, flexible communication.
Why Cardiff & South Wales Businesses Choose Us
- UK-based support
- Tailored solutions for SMEs, charities, retail, education, and multi-site organisations
- Proactive monitoring and strong SLAs
- Scalable services that grow with your business
Our customers consistently report improved performance, smoother operations, and better communication after upgrading their connectivity.
Local Areas We Serve
- Cardiff (City Centre, Bay, Canton, Roath, Llanishen, Pontcanna)
- Newport
- Bridgend
- Swansea
- Barry & Penarth
- Caerphilly & the Valleys
- Llantrisant & Pontypridd
- Port Talbot & Neath
Ready to upgrade your business communications?
Get in touch today to discover how CCSW can transform the way your team connects across Cardiff, Penarth, and South Wales. Our experts will help you choose the right setup, deploy it quickly, and keep your business communicating without interruption.
Serving Cardiff, Newport, Bridgend, Swansea, South Wales, and beyond.
Call us: 0333 014 4544
