IT Support & Cyber Security for Businesses in Cardiff & South Wales

Our dedicated IT support service desk and help desk provides dependable support for your computers, servers and business‑critical systems, helping users with day-to-day IT issues as well as more complex issues. With experienced engineers, fast response times and a proactive approach, we ensure your technology runs smoothly, securely and with minimal disruption.

• Unlimited remote & onsite IT support
• Proactive monitoring & maintenance
• Server & desktop support
• Technical support for hardware software problems and access requests
• Dedicated support team with most issues handled quickly and issues resolved efficiently
• Patch management & updates
• Reliable support partner with managed services tailored to your business
• Flexible contracts

Strong cybersecurity is essential for every modern business. CCSW protects organisations through robust, industry‑standard security solutions, support for Cyber Essentials certification, and the UK Government‑backed Cyber Essentials scheme to reduce risks caused by weak security.

• Cyber Essentials & CE+
• Threat detection & endpoint protection
• Email security & anti‑phishing
• Secure backup & disaster recovery

Fast, reliable and secure business connectivity across the UK

• Dedicated leased lines for guaranteed speeds and maximum uptime
• Ultrafast business broadband for SMEs and multi‑site organisations
• Cloud phone systems designed for modern hybrid workplaces
• Microsoft Teams phone solutions for seamless communication and collaboration

Unlock the full potential of Microsoft 365 with expert configuration, migration and ongoing support for user software setup and secure access to Microsoft 365 tools. We help your team collaborate more effectively and work securely from anywhere.

• Microsoft 365 setup & optimisation
• Teams & SharePoint configuration
• Cloud migrations
• Licensing management

Whether you're upgrading infrastructure or planning a full digital transformation, we provide strategic guidance and hands‑on delivery, bringing proven experience to planning and implementation so your team can stay focused on complex problems.

• Network upgrades
• Server migrations
• Security audits
• IT strategy planning
• Structured service delivery for infrastructure and change projects

From small offices to complex multi‑site networks, our specialists apply the technical knowledge needed to diagnose and improve complex environments, with a clear focus on reliable performance and secure connectivity while delivering reliable, secure and scalable networking solutions.

• Business Wi‑Fi installation
• Network troubleshooting that helps identify potential problems early
• Secure connectivity
• Performance optimisation

Protect your business from data loss and downtime with tailored disaster recovery solutions that keep people productive when outages occur.

• Automated backups
• Rapid recovery options - a key support benefit is restoring operations with minimal downtime
• Business continuity planning
• Scalable solutions for all business sizes

Cloud computing and virtualisation help streamline operations, reduce costs and improve flexibility. We design cloud strategies that align with your business needs.

• Cloud migrations
• Virtual server environments
• Hybrid cloud solutions
• Performance & cost optimisation

Whether you're scaling up or modernising, CCSW is a trusted provider of tailored IT infrastructure planning to support your operational goals. Choose in‑house management or outsource core services, with response times and on-site support as practical considerations, to reduce hardware costs and improve performance for a real difference in long-term value.

• Server upgrades & consolidation
• Network design & optimisation
• Virtualisation & cloud planning
• Cost‑efficient infrastructure strategies
• Configuring computer hardware as part of infrastructure upgrades and rollout work