Fast, Reliable Desktop & Server Support That Minimises Downtime

Desktops and servers are the backbone of daily operations for any business.  When they slow down or fail, so does everything else. CCSW provides proactive, hands-on desktop and server support for businesses across Cardiff and South Wales, covering everything from individual workstations to the servers your whole team relies on.

What’s Included in Our Desktop & Server Support

Desktop Support

• Diagnosis and repair of hardware faults
• Operating system installation, updates, and patching
• Software installation, licensing, and troubleshooting
• New device setup and configuration for starters and replacements
• Performance tuning for slow or ageing machines
• Peripheral support (printers, scanners, docking stations)

Server Support

• Physical and virtual server maintenance
• Server health monitoring and performance checks
• OS and firmware patching, scheduled to avoid disruption
• Storage and capacity management
• Server migrations and upgrades
• Troubleshooting for outages, slowdowns, and failures

Hardware Procurement & Lifecycle Management

• Sourcing and supplying desktops, laptops, and servers suited to your budget and workload
• Planning refresh cycles so hardware is replaced before it becomes a liability
• Secure disposal and data wiping for retired equipment

Not sure whether a machine needs replacing or has life left in it? Our guide walks through how to decide, including the upgrades worth doing and the cases where keeping it is the right call: Should You Replace That Laptop, or Keep It Going?