ComplaInts And Appeal Procedure
Custom Computer Services Wales Ltd (CCSW)
Priory House
Beignon Close
Ocean Way
Cardiff
CF24 5PB
Priory House
Beignon Close
Ocean Way
Cardiff
CF24 5PB
In the rare event you have an issue with a domain or IT Service then please in the first instance create a support request emailing support@ccsw.co.uk. We will respond as soon as we can but sometimes it may take a little longer than we would like. We will however respond to you within 2 working days.
If for any reason you are unsatisfied with the response from our support team and wish to make a complaint, then please either email complaints@ccsw.co.uk or call us on 0333 014 4544 and ask for the complaints team. We will look into your complaint and respond to it within 2 working days.